Delete account and data
Delete account and data: what happens
You can delete your Tippr account directly in the app or request deletion by email. We process a verified request within 30 days. Active account data is deleted or anonymised unless a legal duty or necessary security record requires limited retention.
1. Delete directly in the app
- Open Tippr and go to Profile → Settings.
- Select “Delete account”.
- Confirm your identity and the deletion.
If deletion cannot complete because you are the only administrator of a group, transfer administration, delete the group or use the email route. We still process an identifiable request within 30 days.
2. Delete by email or without app access
Email hallo@playtippr.de from the address used for your Tippr account with the subject “Delete account”. If you no longer control that address, explain this in the request; we will need another suitable identity check. We confirm receipt and process deletion within 30 days.
3. Data removed from the active Tippr service
- Email address, sign-in assignment and profile
- Optional profile image and favourite team
- Predictions, special predictions and personal statistics
- Group memberships, comments and chat messages assigned to the account
- Push token and account-related events in our own product analytics
If a table entry must remain for the other members of a group, its link to you is removed or the entry is anonymised.
4. Time limits and retention
Active data is deleted or irreversibly anonymised within 30 days. Copies can remain in encrypted backups for up to 30 days and expire with the backup cycle. Legally required billing or evidence records and narrowly limited suppression or security records may remain longer and are blocked from other use.
5. App Store, Google Play and active subscriptions
Account deletion does not automatically cancel Tippr Pro. An active subscription must be cancelled separately in the Apple App Store or Google Play. On iPhone or iPad use Settings, Apple Account, Subscriptions. On Android use Payments and subscriptions in Google Play. Apple and Google may retain purchase, payment, refund and receipt data under their own responsibility.
6. RevenueCat-related data
Tippr uses RevenueCat to manage subscription status. The RevenueCat customer is automatically deleted before the Tippr account is deleted. If RevenueCat deletion fails, the Tippr account remains in place. This does not cancel a store subscription; you must still cancel an active subscription separately with Apple or Google.
7. Questions and privacy
Email questions to hallo@playtippr.de. The Privacy policy explains recipients and your data protection rights.
Last updated: 27 August 2026